Stop analyzing only the top companies in your industry.
Instead, look for the most chaotic, messy, or "dumbest" player in your market.
Question:
"What do they do really well by any chance?"Look over their obvious flaws and look for the hidden treasures:
- The personal touch that everyone else has long lost
- The simple hack that actually works
- The honest "no-bullshit" approach that customers love
Often the weakest players do one or two things brilliantly – precisely because they don't know the “rules”.
Try it this week.
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